miércoles, 15 de agosto de 2012

ZabKab App Makes Hailing Yellow Taxis Simple

Those dreaded battles in traffic trying to flag down a passing taxi will soon be a thing of past horrific nightmares. ZabKab is the first TLC approved app for hailing yellow cabs.

The app comes in two versions — one for drivers and one for passengers. The passenger version lets the user hit a "hail" button that signals cabs in a four to five block radius. Passengers can also see cabs move on the map in real time; a yellow cab on the map is free, a gray cab is taken.

The app runs on GPS and gives drivers a precise location of where the passenger is hailing from — even which side of the street they are on.

ZabKab does not allow for communication between driver and rider — thus meeting TLC regulations — so drivers won't know your destination address or be able to tell you that they are coming. Mostly, the app works to give drivers a bird's eye view of the neighborhood to easily find patrons and not waste time driving around empty.

"A lot of passengers become conditioned to walk to a major corner or avenue, so a lot of cabs just run up and down avenues and not on side streets or burrows," Martin Heikel — co-creator of ZabKab — tells Mashable. "Now a passenger can just stay put and their presence will be known to drivers."

The general app's concept is no novel idea. Uber, SideCar and GetTaxi use similar smartphone apps to dispatch cars at a patrons request. But ZabKab stands out because they are not dispatching cars from private services, but instead integrating the city's infamous yellow cab.

SEE ALSO: This App Will Revolutionize the NYC Taxi Experience

"We're pleased that the taxi world continues to see rapid technological innovation, particularly apps like this one that may help passengers connect with available taxis," TLC Commissioner David Yassky told AM-NY. "I do caution drivers, however, that they must pull over if they want to check a smartphone for passengers."

Most likely, the New York City Taxi & Limousine Commission (TLC) has supported ZabKab because of their stringent consideration of safety while developing the app. Drivers cannot use the app unless the car is at a complete standstill — the screen will turn gray while in motion.

The app is really a supplementary tool to make the entire process of hailing more efficient, Heikel says. Unlike dispatched cars, the passenger doesn't have to wait for the car they called to come to them. They can hop in the first cab that comes their way, whether or not it was a result of the ZabKab app. The app will even automatically turn of the passenger's hail signal if it senses they are moving above 5 MPH.

ZabKab pre-registered more than 1,000 NYC taxi drivers before their official launch. But not all drivers are impressed by the concept. Waldil Sousa, a NYC taxi driver for the past 15 years and thinks ZabKab would simply create too much hassle.

"During certain low business hours, there will be at least 10 empty cabs within a few blocks," he says. "If a person uses an app to signal to all of them, then all the cabs will rush there, and there will be too much competition."

SEE ALSO: Need a Driver ASAP? There's an App for That

Sousa adds that many cab drivers may fear being ticketed because TLC requires the ignition to be turned off to use a phone. He says taking the time to turn the car fully off to use an app is too much of a "headache," especially in busy areas.

But Heikel says the app could come in most handy for the boroughs where cabs are much harder to flag down. If a cab has a passenger that needs to go all the way to a borough, once they get there, drivers can use the app to find someone who needs to get back to the city. Thus making fare in both direction, as opposed to only one, which is typical, he explains.

The app is currently available in more than 30 languages and can be used in several cities internationally, though it has only formally rolled out in New York City. The passenger version is free in the App Store and Google Play Store, but drivers must pay a fee to use it after 60 days.

Do you think Zabkab will make hailing cabs a more efficient process for drivers and passengers? Tell us what you think in the comments.

BONUS: 10 Transportation Apps to Keep You Moving:

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